Download the HealthNow app and connect to Gippsland PHN
or call 1800 931 162 to speak to a doctor via phone or video after hours for free,
as a permanent resident of postcodes 3909 and 3887 which includes Lakes Entrance and Lake Tyers

1800 931 162

HealthNow in East Gippsland

You can speak to an experienced, Australian-registered doctor for free by phone or video, book via the HealthNow app or simply call 1800 931 162. HealthNow is available for your afterhours care if you are a permanent resident of postcodes 3909 and 3887 which includes Lakes Entrance and Lake Tyers. The HealthNow doctor is funded by Gippsland PHN and supported by Gippsland Lakes Complete Health.

A doctor can help you with common conditions such as cold and flu, fever, nausea and viral illnesses – similar to your regular GP. You will also receive a health care summary after every consultation for your regular GP or the GP can send the health care summary directly to your GP via My Health Record with your consent.

HealthNow does not replace your regular GP. The service is for when you need a doctor’s help after hours or on weekends and your regular GP is not available.

This service is available after hours between

  • 6:00pm-8:00am
  • on weekdays, after 12:00pm Saturday,
  • and all day Sunday and public holidays.

This service is being offered as trial.

What is offered?

  • Doctor advice, diagnosis and treatment*
  • Medical certificates*
  • Prescriptions sent to your local pharmacy*
  • Care summary shared with your regular doctor, with your consent

* Where appropriate as determined by your HealthNow doctor.

Available for permanent residents of postcodes 3909 and 3887 (visitors can use the service but at their own cost).
This service is available after hours between 6:00pm-8:00am AEST on weekdays, after 12:00pm AEST Saturday, and all day Sunday and public holidays.
This service is being offered as trial.

How it works

Download the HealthNow app and connect to Gippsland PHN
or call 1800 931 162

Request a virtual health consultation via the telehealth menu
or with the telehealth consultant over the phone

Receive an email confirmation and connection details for your appointment

Why HealthNow?

Strong security and privacy

End to end encrypted video link

Data security

+7 years of delivering telemedicine

High patient satisfaction

Friendly, qualified Australian healthcare professionals

Fully accredited, registered and based in Australia

Minimum 5 years' experience

Trained in telemedicine

Accessible from anywhere in the world, on any device, at your preferred time

Telehealth can treat more than you think

Doctors available via HealthNow can help you with a range of conditions:

  • Colds
  • Flu
  • Fevers
  • Sinusitis
  • Ear infections
  • Tonsillitis
  • Plantar fasciitis
  • Allergies
  • Migraines
  • Nausea
  • Urinary tract infections (UTIs)
  • Muscle aches
  • Earaches
  • Gout
  • Shingles
  • Hay fever
  • Joint pain
  • Rheumatoid arthritis
  • Ear, nose and throat issues
  • Abdominal pain
  • Menstrual issues
  • Acne
  • Vomiting
  • Skin rashes
  • Viral illness
  • And many more...

Doctors available via HealthNow can also treat many common children's medical conditions:

  • Ear infection
  • Fever
  • Diarrhoea
  • Bronchitis
  • Throat symptoms
  • Cough
  • Skin rash
  • Croup
  • Scabies
  • Eczema
  • Gastro
  • Tonsillitis