Expert consultations by phone or video when you need them

Your time, your place, your way.

1800 870 711


"The people in this video are actors"

What we offer

Bulk Billing is offered to Medicare Card holders if a caller meets ANY one of the following criteria:

  1. They reside in an area currently under Stage 3 or 4 Restrictions - (Currently ALL Victorian Residents)
  2. A child under 12 months of age - any location
  3. People who identify as Homeless - any location

The Bulk Bill service operates between 8am to 11pm AEST - 7 days a week.

To qualify for Bulk Billing you require a valid Medicare Card.

A Paid Service operates outside of these hours, starting from $79.

This information is current as at 6/8/20. For current updates and full details please visit the Medicare website.

For most current information on COVID-19 please visit the dedicated Department of Health’s website.

For further information please call us on 1800 870 711 to find out more...

  • 24/7 medical advice for a range of conditions
  • Medical certificates, where appropriate
  • Prescriptions, where appropriate
  • Care summaries shared at the end of your consultation
  • Appointment generally within 1 hour


50 minute consultation, available 8am to 6pm Monday-Saturday

Some health funds allow you to receive treatment from any licensed psychologist, whereas others have restrictions and will cover only a psychologist approved by them. The level of cover, as well as applicable waiting periods and restrictions, can also vary between providers. Please enquire with your health fund.

  • Stress, anxiety and depression management
  • Long and short term therapy and counselling
  • Assessments, life coaching and treatment for various mental health issues
  • Specialists for specific mental health conditions

Price varies by specialty & time

Speak to a telehealth coordinator about our specialist rates

  • Multiple specialties including endocrinology, cardiology, psychiatry, paediatrics, neurology, rheumatology, respiratory, haematology, immunology, and geriatrics
  • Scheduled following referral from your regular GP
  • Long term management, where appropriate
  • Reduced wait times
  • Second opinions

HealthNow connects you to experienced, Australian registered doctors, specialists and psychologists

How it works

1. Call HealthNow on 1800 870 711 (within Australia)

Or +61 2 9308 9400 (International - call charges may apply).
Call 000 for emergencies

2. Book your appointment

A telehealth coordinator will help arrange your consultation.

3. You'll get a call back from your healthcare professional

A doctor, psychologist or specialist will contact you at an appointment time of your choice.

Why HealthNow?

Strong security and privacy

End to end encrypted video link

Data security

+7 years of delivering telemedicine

High patient satisfaction

Friendly, qualified Australian healthcare professionals

Fully accredited, registered and based in Australia

Minimum 5 years' experience

Trained in telemedicine

Accessible from anywhere in the world, on any device, at your preferred time

Telehealth can treat more than you think

Doctors available via HealthNow can help you with a range of conditions:

  • Colds
  • Flu
  • Fevers
  • Sinusitis
  • Ear infections
  • Tonsillitis
  • Plantar fasciitis
  • Allergies
  • Migraines
  • Nausea
  • Urinary tract infections (UTIs)
  • Muscle aches
  • Earaches
  • Gout
  • Shingles
  • Hay fever
  • Joint pain
  • Rheumatoid arthritis
  • Ear, nose and throat issues
  • Abdominal pain
  • Menstrual issues
  • Acne
  • Vomiting
  • Skin rashes
  • Viral illness
  • And many more...

Doctors available via HealthNow can also treat many common children's medical conditions:

  • Ear infection
  • Fever
  • Diarrhoea
  • Bronchitis
  • Throat symptoms
  • Cough
  • Skin rash
  • Croup
  • Scabies
  • Eczema
  • Gastro
  • Tonsillitis

Psychologists available via HealthNow can provide support for:

  • Addictions
  • Behavioural problems
  • Academic or work performance
  • Anger management
  • Anxiety and phobias
  • Autism
  • Bipolar support
  • Depression and mood disorders
  • Developmental problems
  • Drug and alcohol abuse
  • Eating disorders
  • Family planning
  • Fertility problems
  • Grief and bereavement
  • Life transitions and adjustments
  • Lifestyle and well-being management
  • Managing stress
  • New parent support
  • Obsessive compulsive disorder (OCD)
  • Relationships
  • Sleep difficulties
  • Traumatic stress management

Contact us

For appointment bookings, call 1800 870 711 within Australia or +61 2 9308 9400 (International)

For general enquiries, email