Consultations at your convenience. Really.

Telemedicine 24/7 on your terms

1800 870 711

What we offer


Advice and management

Discuss your symptoms with the experts and get advice on what to do next


Medical certificates

If you're too sick for work or school, your HealthNow doctor can email a medical certificate to your inbox, if appropriate



If your doctor decides you need an urgent prescription, they can send it directly to the pharmacy of your choice for collection


Specialist telehealth consultations

With a referral from your GP we can arrange a specialist appointment via video.
Medicare rebate may apply in eligible regional areas and aged care facilities

How it works

1. Call us

Within Australia 1800 870 711 - Call 000 for emergencies

2. Explain your condition

A medical receptionist will collect all your details to understand the sort of help you need and ensure a HealthNow doctor can help you

3. Doctor calls you

A HealthNow doctor will contact you within 20 minutes or at your appointment time on your choice of video or phone

Your consultation

  • Phone or video call - no time limit
  • Consult an Australian-based doctor
  • Friendly, knowledgeable medical advice
  • Medical Certificate If required
  • Prescription If required
  • Care summary sent to your usual doctor

1800 870 711

Introductory price until further notice

Weekdays 8am to midnight

Weekends 8am to midnight

Daily midnight to 8am

Per consultation
MBS rebate not applicable

Friendly, qualified Australian doctors

  • Australian-based doctors
  • Minimum 5 years' experience
  • Experienced in Telemedicine

All HealthNow doctors are fully accredited, registered and based in Australia so you can be confident in their care. They have a minimum five years' experience, and most work in GP practises, too.

Telehealth can treat more than you think

We can help you with over 600 conditions

  • Colds
  • Flu
  • Fevers
  • Sinusitis
  • Ear infections
  • Tonsillitis
  • Plantar fasciitis
  • Allergies
  • Migranes
  • Nausea
  • UTIs
  • Muscle aches
  • Earaches
  • Gout
  • Shingles
  • Hay fever
  • Joint pain
  • Rheumatoid arthritis
  • Ear, nose and throat issues
  • Abdominal pain
  • Menstrual issues
  • Vomiting
  • Skin rashes
  • Viral illness

+ many more. And, we treat many common children's medical conditions

  • Ear infection
  • Fever
  • Diarrhoea
  • Bronchitis
  • Cellulitis
  • Throat symptoms
  • Cough
  • Skin rash
  • Acne
  • Croup
  • Scabies
  • Eczema
  • Gastro
  • Tonsillitis

Contact us

Head office

175 Liverpool Street
Sydney, NSW 2000
Phone: 1800 870 711 (+61 2 9808 9485